Get started with the iOS client
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- 02/17/2022
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In this article
Applies to: Windows Server 2022, Windows 10, Windows 8.1, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2
You can use the Remote Desktop client for iOS to work with Windows apps, resources, and desktops from your iOS device [iPhones and iPads].
Use the following information to get started. Be sure to check out the FAQ if you have any questions.
Note
- Curious about the new releases for the iOS client? Check out What's new for Remote Desktop on iOS?.
- The iOS client supports devices running iOS 6.x and newer.
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How to set up a Microsoft Remote Desktop connection on an iOS or Android device
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by in Mobility
on July 11, 2019, 6:38 AM PDT
How to set up a Microsoft Remote Desktop connection on an iOS or Android device
Learn how to connect to a remote PC using your mobile device via Microsoft's Remote Desktop app.
Image: Olga Romanova, Getty Images/iStockphoto
You can use Microsoft Remote Desktop to access and control one PC from another, and you can also access and control a PC from a mobile device via the Remote Desktop app. Designed for both iOS and Android, the Remote Desktop app works similarly to its desktop counterpart. You can connect to a remote PC running Windows Professional or Enterprise or Windows Server. You can use multi-touch gestures to control your remote session. And you can manage all your remote connections.
SEE:10 essential tools for remote workers [free PDF][TechRepublic]
Download and install the Remote Desktop app onto your iPhone or iPad from the App Store and onto an Android device from Google Play. The app works similarly on iOS and Android with the same basic features on each platform. Some of the screens look different between the two, but if you know how to use the app on one platform you can easily use it on the other. For our purposes here, I’m going to use the app on an iPad.
At the initial “It’s lonely here” screen, tap the + button to add your first connection. Select the option for Desktop [Figure A].
Figure A
Enter the name or IP address of the remote PC. Then, add the user account and password required to connect. You can leave out the username and password if you wish to manually enter them each time. You can add additional options, such as a friendly name. When done, tap Save to save the entry [Figure B].
Figure B
At the Remote Desktop screen, tap the icon for the PC you created to establish the remote connection. Each time you connect, the app will ask you to accept the connection. If you’d rather not be prompted each time, you can turn on a switch for Don’t Ask Me Again For Connection To [Figure C].
Figure C
You should now be connected to the remote computer. You have a few tools at your disposal at the top of the screen. Tap the magnifying glass icon to zoom in or out of the screen. Tap the keyboard icon to trigger the on-screen keyboard. Beyond using the keyboard mode to type, you can also drag the small circle icon in the middle of the screen to move the screen up and down or left and right [Figure D].
Figure D
Tap the three-line icon at the top to display the side panes. On the right pane, tap the mouse pointer icon if you want to switch from normal touch screen mode to mouse mode, which displays a pointer on the screen that you can manipulate. To end the session, tap the End session icon on the right pane.
Next, use the same process to create a second connection. When done, tap the icon for that connection to access that PC. You can now switch between the two connections you’ve established so far. To do this, tap the three-line icon at the top and select Start New. From there, tap the PC you wish to access [Figure E].
Figure E
After you have connected to the second PC, tap the three-line icon. You should see thumbnails for both connections. Simply tap each connection to switch back and forth. You can also tap the X on a connection to end the session [Figure F].
Figure F
Back at the main screen, tap the gear icon [or the hamburger icon on an Android device]. You can now review and tweak any of the settings. Under General, you can opt to see desktop previews of your connections. Under Display Resolution, you can change the resolution to try to strike a balance between performance and image quality. Under User Accounts, you can remove or add an account. Under Gateways, you can add a remote desktop gateway if required [Figure G].
Figure G
Lance Whitney
Published: July 11, 2019, 6:38 AM PDT Modified: July 8, 2019, 3:30 AM PDT See more MobilityAlso See
- How to activate and use a remote desktop in Windows 10[TechRepublic]
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- VPN usage policy [TechRepublic Premium]
- The 10 best smartphones you can buy right now [ZDNet]
- Best mobile VPN services for 2019 [CNET]
- The 10 most important iPhone apps of all time [Download.com]
- Smartphones and mobile tech: More must-read coverage [TechRepublic on Flipboard]
Allow Remote Access
In order to access a computer remotely, it must first be set up properly. Go to Settings > System > Remote Desktop on the computer you wish to access and make sure the Enable Remote Desktop switch is turned on.
By default, the options for Keep your PC awake for connections when it is plugged in and Make my PC discoverable on private networks to enable automatic connection from a remote device may both be enabled. To view or modify either option, click the corresponding Show settings link, but you can leave both turned on at this point.
Click the Advanced settings link and make sure the box for Configure Network Level Authentication is checked. This feature provides an extra layer of protection to ward off uninvited guests and malicious users.
If you’ll be connecting to the computer on the same network at home or at work via a VPN or other means, ignore the section for External connections. The section for Remote Desktop port shows the default port to listen for and accept a remote connection.
While you’re here, note the name of the PC, as you’ll need it when you set up the connection.
By default, any user who has an administrative account on the remote PC can access it. Assuming you're using a Microsoft Account or company account to sign into Windows, your best bet is to use that account to sign in remotely.
If you want to give remote access to a different account, click the Select users that can remotely access this PC link at the bottom. Click Add and enter the username for the account you want to use.