The iTunes Store is the all-in-one mobile device management application that has been developed by Apple Inc. for all of its iDevices. The software allows you to seamlessly sync together your media files [such as music, videos, and images] as well as your apps for consistency. It is the central hub for all media activity that you carry out on your iPhone, iPad, or iPod. If you have ever experienced problems connecting to the iTunes Store, then you will know how annoying it can be to playback music and media files on your iDevice. To help you out, we have put together this step-by-step guide on how you can fix connection issues to iTunes Store.
Part 1: How to fix connection issues with iTunes Store
What is the error?
When you launch the iTunes Store your iPhone, iPad, or iPod to the iTunes Store, you might encounter an error that alerts you about connection issues. Depending on your particular case, you might see one of the following alert messages:
- ● "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
- ● "Cannot connect to the iTunes Store. An unknown error has occurred."
- ● "We could not complete your iTunes Store request. The network connection could not be established. There was an error in the iTunes Store. Please try again later.”
- ● "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again."
How to Fix Connection Issues with iTunes Store?
If you are experiencing connection issues with the iTunes Store, then you can try out of the following solutions for fixing the issue:
Setup Time Zone:
On most occasions, inaccurate time and date settings can lead to connection issues with the iTunes Store. This is because iTunes can have a problem in syncing with your device if there is a difference in the time and date on the iTunes server and your device. To resolve this issue, navigate to Settings on your Apple device, tap on General, and then tap on Date & Time. From here, check to see if the time, date, and time zone [should be the same as your local city] are correctly configured. You can also tap and enable the Set Automatically setting to allow your device to sync with your network’s time and date settings.
Check your network connection:
Another common problem that causes this error is a faulty network connection that prevents you from connecting to the internet. If you are using Wi-Fi, ensure that you are in the range of your router and that your device is connected to the Wi-Fi network. If you are connected, ensure that have an active internet connection.
Turn on cellular data:
If you make use of cellular data to connect to the internet instead, then make sure that data connectivity is turned on. To do so, navigate to Settings on your iPhone, iPad, or iPod and tap on Cellular. Now, check to see if the Cellular Data is enabled, if it is not then tap on the button next to Cellular Data. Once connected, try connecting to the iTunes Store again.
Upgrade your iOS version:
Sometimes an outdated iOS version can also cause connection issues with the iTunes Store. To resolve this issue, navigate to Settings and then to General. From here, look for the option of Software Update and tap on it. If there is an update available, your device will prompt you for installing the update. Tap on Download and Install to proceed forward with updating the iOS version on your device.
Note: You need an active internet connection for updating your iPhone, iPod, or iPad.
Part 2: dr.fone – Best Alternative to iTunes
If all of the above fails and you are still experiencing problems connecting with the iTunes Store then not to worry, dr.fone has you covered. dr.fone, like iTunes, is an all-in-one media management software that allows you to perform all the functions that iTunes does but in a more efficient and reliable manner. The software has a beautiful user interface that is incredibly easy to use and understand. You can sync your media across all of your devices easily and quickly with the help of dr.fone. You will never again have to rely on iTunes for handling music, videos, images, and apps on your iPhone, iPad, or iPod after you start using the amazing dr.fone. It is our recommended tool for transferring, syncing, and backing up data on all your Apple devices.
All in all, we can say that dr.fone, with its powerful range of features is one of the best tools out there for managing your iPhone, iPad, or iPod.
It's really annoying when the Apps or programs cannot work properly on your device. Here this article covers the solutions to "Cannot Connect to iTunes Store" issue, either on your iOS device [iPhone/iPad/iPod Touch], on your Mac or on your Apple TV. Read on to find the fix that will work will on your device.
Part 1: How to fix "Cannot Connect to iTunes Store" on iPhone/iPad/iPod Touch
Tip 1: Check the network connection on your iPhone/iPad/iPod Touch
If you want to use cellular data, you need to make sure the "Cellular Data" option and the "iTunes Store" option under "USE CELLULAR DATA FOR" section are on. Go to "Settings" and choose "Cellular" to check. Besides, if you intend to download large items under cellular connection, it's likely to fail. You'd better use Wi-Fi network connection instead.
If you are using Wi-Fi network connection, you need to make sure that it works and is stable. If there is something wrong with the Wi-Fi connection [you can use other device or other Apps on your device to check], you will need to fix the Wi-Fi connection problems on your device first.
Tip 2: Update to the latest iOS
Given the bugs and compatibility of earlier iOS versions, using the latest iOS is likely to minimize the possible problems within the iOS.
Tip 3: Set the Date & Time correctly
Step 1: Go to "Settings" App.
Step 2: Choose "General" and select "Date & Time".
Step 3: Make sure the date, time and Time Zone options are set correctly. If you want to set the date and time manually, turn off "Set Automatically" and then set them yourself.
Part 2: How to fix "Cannot Connect to iTunes Store" on Mac
Tip 1: Check the Internet connection on your Mac
Tip 2: Install the latest versions of iTunes and Safari
Tip 3: Set up the firewall on your Mac correctly
Tip 4: Set the date, time and time zone on your Mac correctly
Tip 5: Update to the latest Mac OS
Step 1: Tap on the Apple menu [the Apple logo] on your screen.
Step 2: Select "Software Update".
Or:
Step 1: Click the Apple menu and choose "App Store".
Step 2: Then tap on the Updates button in the window.
Tip 6: Re-enable iTunes Store
Step 1: Open iTunes on your Mac.
Step 2: Tap on iTunes menu and choose "Preferences".
Step 3: Click "Parental". In "Disable" section, keep "iTunes Store" and "Allow access to iTunes U" checked.
Step 4: Quit iTunes and reopen it again. Go to the Parental Control Preferences introduced above to enable access to iTunes Store [uncheck "iTunes Store"].
Part 3: How to fix "Cannot Connect to iTunes Store" on Apple TV
Tip 1: Set the date, time and time zone correctly
Tip 2: Check the network connection
Tip 3: Update your Apple TV software
Step 1: Go to "Settings" and choose "System".
Step 2: Tap on "Software Updates" and select "Update Software".
The "Cannot connect to iTunes Store" is not the only problem that happens on iOS device or Mac. The solutions to other similar problems like "iPhone keeps restarting", "Siri not working on iPhone" and "This Accessory May Not Be Supported" are also provided in iOS & Mac Topics section.
Bonus: How to Fix "Cannot Connect to iTunes" on Windows PC
What to do when your iPhone doesn't appear on iTunes? If you want to launch iTunes on your Windows computer to transfer some media files, then you can connect your iPhone to your computer with a USB cable. And if your iPhone cannot connect to iTunes, then you can perform a basic check, which is similar to the check items in Part 2.
If it's still nor working, then you can free download the following iTunes repair software to fix the error. EaseUS MobiXpert is a reliable and versatile iTunes system repair tool.
Key features:
- fix the connection issue of iTunes on compuer.
- fix the transfer, backup, or restore error.
- fix some temporary bugs or the code error, such as 11556, 11571, 42110, 42408, etc.
- fix the sync failure or exception.
Here's how:
Step 1. Connect your device to computer and launch EaseUS MobiXpert. Choose System Repair from the main interface.
Step 2. Click iTunes Repair and select a mode to restore your device to the original state. You can choose from Repair iTunes Errors, Repair iTunes Connection Issues, and Repair iTunes Syncing Errors.
Step 3. It will automatically examine your iTunes errors. Click Fix Now to fix the iTunes component.
Step 4. When the repair process is completed, click Done and open iTunes to check whether the problem is solved.
The Bottom Line
In this post, I've walked you throught how to fix "Cannot Connect to iTunes Store" in three ways and one tip for iTunes connection error on Windows computer.
I sincerely hope this post is useful and help you out of this dilemma. You are welcome to contact me on Twitter if you have any further questions or concerns about this guide. If you found this guide useful, you can click the button below to share it with your friends.
FAQs
For more information on today's topic - Cannot connect to iTunes Store, you can check the following frequently asked questions.
1. Why is my iTunes disabled?
You repeatedly input the wrong password, or some privacy restrictions prevent you from using the iTunes Store and App Store.
2. What to do when your App Store and iTunes has been disabled?
You can take davantage of some third-party software to unlock your Apple ID if you forgot the password. And you can contact Apple Support for help as a last resort.
3. What happens if iPhone storage is full?
You won't be able to do anything that requires space, including installing new apps, taking pictures, syncing media files, updating your operating system, or anything else. You need to delete or transfer some less essential content. It is recommended to transfer files for backup.