Lỗi windows is checking for a solution to the problem năm 2024

Every time an application crashes in Windows 10, the Error Reporting Service starts checking for a solution. At times, it never finds a solution and gets stuck with the message — Windows is checking for a solution to the problem. The only option you have is to Close the program. If you would like to disable this, then you have to disable the Error Reporting Service.

Program has stopped working, Windows is checking for a solution to the problem. A problem caused the program tostop working correctly. Windows will close the program and notify you if a solution is available.

Windows Error Reporting service allows the system to report errors when programs stop working or responding. It then checks for a solution and tries to get a fix. If there is no fix, the log is sent back to Microsoft for analysis, and prepare a solution. Microsoft has been using reporting service to detect unknown threats. So it’s a good idea to keep it on, but if it’s very annoying, you can choose to disable it.

If you wish to disable this, you can follow any one of these suggestions:

• Change Group Policy Settings for Error Reporting Service
• Edit Error Reporting Service’ Registry entry, or
• Disable Windows Error Reporting Service.

When you do this, no diagnostic data will be sent back to Microsoft for analysis.

1] Change Group Policy Settings

Open gpedit.msc using the run prompt. In the Group Policy Editor navigate to:

Computer Configurations > Administrative Templates > Windows Components > Windows Error Reporting.

You have two options here.

1. Disable Windows Error Reporting: It will completely stop the service. The reports will not be collected or sent to either Microsoft or internal servers within your organization.
2. Display Error Notification: It makes sure that users are not notified that errors have occurred. After changing this, you will not see the message Windows is checking for a solution to the problem anymore. However, Windows will keep collecting report and send it to Microsoft or internal servers.

2] Edit Error Reporting Service’ Registry entry

This post will show you how to disable Error Reporting via the Registry.

3] Disable Windows Error Reporting Service

The reporting service is available as a Service and can be disabled easily. The process to disable Windows Error Reporting Service via Services Manager is available at that link.

Windows 10 Home users might not have access to group policy settings and registry. So it is best to disable the service.

Did Windows ever notify you if a solution was available?

If you are looking for solutions for specific programs, check these posts:

1. COM Surrogate has stopped working
2. Microsoft Word has stopped working
3. Microsoft Setup Bootstrapper has stopped working
4. Windows Shell Common DLL has stopped working
5. Protection Stub has stopped working
6. Adobe Reader has stopped working
7. Business Contact Manager or Microsoft Outlook has stopped working
8. Modern Setup Host has stopped working
9. Microsoft Register Server has stopped working.

Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP (2006-16) & a Windows Insider MVP (2016-2022). Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

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Windows is checking for a solution to the problem message usually appears right after certain application crashes. In most cases Windows 10 can’t automatically fix the problem, thus making this message somewhat useless.

Many report that programs keep crashing despite this error message, so today, we’re going to show you how to fix this error message.

Why does Windows is checking for a solution to the problem message appear?

• This is an automated message that appears whenever an application crashes suddenly.
• It offers users the ability to analyze the crash and offer potential solutions.
• In most cases, this feature doesn’t work, and many choose to disable it.

How do I fix Windows is checking for a solution to the problem?

1. Edit your registry

1. Press Windows key + R and enter regedit. Click OK or press Enter.
2. When Registry Editor opens, in the left pane navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Error Reporting
3. Once you open Windows Error Reporting key, look for the Disabled DWORD in the right pane. On some computers this DWORD isn’t available, so you’ll need to create it manually. If you already have this DWORD, skip to Step 7.
4. If this DWORD isn’t available, right-click the empty space, and choose New and select DWORD (32-bit) Value.
5. Enter the Disabled as the name of the new DWORD.
6. Double click Disabled DWORD to open its properties.
7. When the Properties window opens, change Value data to 1 and click OK to save changes.
8. After doing that, close Registry Editor.

We have to mention that modifying the registry can be potentially dangerous, therefore we advise you to back up your registry and create a System Restore point just in case.

2. Disable Windows Error Reporting from Group Policy Editor

1. Press Windows key + R and enter gpedit.msc. Click OK or press Enter.
2. When Group Policy Editor opens, navigate to User Configuration >Administrative Templates >Windows Components > Windows Error Reporting in the left pane. In the right pane locate and double click Disable Windows Error Reporting.
3. When the Properties window opens, select Enabled and click on Apply and OK to save changes.

After making the aforementioned changes you shouldn’t see the error message anymore.

Keep in mind that this tool is available only on the Professional version of Windows. However, you can install Group Policy Editor on Windows Home as well.

Read more about this topic

• 5 Ways to Fix AcroCEF.exe Application Error on Windows 10
• Sttray64.exe Application Error on Windows 10: How to Fix it
• Devices and Printers Freezing in Windows 10 [Solved]
• Services.msc Access Denied Error – How To Fix It With Ease

3. Disable Windows Error Reporting service

1. Press Windows key + R and enter services.msc. Press Enter or click OK.
2. List of all services will now appear. Locate Windows Error Reporting Service and double click it to open its properties.
3. After Properties window opens, set the Startup Type to Disabled. Now click Apply and OK to save changes.
4. Close Services window.

As you can see, this is a rather simple solution and after disabling the service the error message won’t appear anymore.

Windows is checking for a solution to the problem message can be annoying, but you can disable it by using one of our solutions. Users reported that changing the registry stopped the message from appearing, so be sure to try that solution first.

We hope that following these steps you will be able to solve your issue. In case the issue is still there, our Application was unable to start correctly guide should be able to help you.

Please let us know if you find any other workarounds regarding this annoying dialog that keeps checking for a solution but is rarely able to find it.

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he spends most of his time learning about computers and technology. Before joining WindowsReport, he worked as a front-end web developer. Now, he's one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.