Why does my music on my iPhone keep stopping?

Why does my music on my iPhone keep stopping?

Why does my music on my iPhone keep stopping?
Photo Credit: Alexander Sinn

Does your Apple Music app keep crashing when you select a song? Cant even open it? Try these solutions.

Apple Music is a great experience when it works, but there are always some hiccups along the way. Thats especially true if youre streaming music on an older iOS device. Sometimes updates can cause unexpected issues like the app keeps crashing when you open it.

First, make sure your Apple Music app is up-to-date. Trying to open the app without updating to the latest version causes Apple Music crashes. If your app is up to date and still crashing, move on to these steps.

1 Delete Apple Music and Reinstall

Sometimes simply deleting the app and reinstalling it will fix whatever causes it to crash. You should always try this first if youre experiencing issues that arent fixed with a simple phone reboot and app update. Heres how you delete Apple Music and reinstall it.

  1. Unlock your iPhone and find the Apple Music app.
  2. Tap and hold the icon until it shakes with an X visible.
  3. Tap the X to delete the app.
  4. Open the App Store and search for Apple Music.
  5. Download Apple Music and launch it.

Hopefully, this will resolve the issue that causes Apple Music to keep crashing. If it doesnt, continue on to step two for more solutions to try.

2 Check Storage Space on iPhone

If you download a lot of music and podcasts, you may have limited storage available on your device. This issue can cause the Apple Music app to crash if theres not enough space available. Heres how you check your storage space on iOS.

  1. Open the Settings app, then navigate General > Storage & iCloud Usage.
  2. Tap Manage Storage and review the data presented.
  3. Uninstall any unnecessary apps and move photos and video to iCloud storage to free up space.

3 Reset iPhone Settings

If youve tried both steps above and Apple Music keeps crashing, you may need to reset settings on your iPhone. Doing this will return the iPhone to default factory settings, removing any customizations youve made.

It may also resolve any issues youre experiencing with Apple Music. Heres how to reset the settings on your iOS device.

  1. Open the Settings app, then tap General > Reset.
  2. Tap Reset All Settings, then enter your device passcode.
  3. Tap Reset All Settings a second time, and the phone will reboot.

Once the phone restarts, try to sign in to Apple Music. This reset is a drastic issue, but it does resolve most issues people experience with the app crashing. If youre still experiencing problems, continue reading for more solutions.

4 Is Apple Music Down?

Why does my music on my iPhone keep stopping?
Why does my music on my iPhone keep stopping?

Sometimes when Apple Music keeps crashing, its because the service itself is down. Several Apple services experienced an outage on February 3, 2021, which led to crashing for Apple Music and Radio, Books, and the App Store on iOS and Mac.

These problems can be identified by checking Apples status page to see if the services are up. Sometimes service can be partially degraded, which results in weird behavior. For example, some people were reporting Apple Music search results that were severely limited.

When Apple services are experiencing problems, it can also lead to laggy and slow behavior. Sometimes pages wont load and will show blank screens. Apple sometimes addresses these issues via its support Twitter account, but it stays silent more often than not. The only way to know if Apple Music is down is to check the status page.