How do I disable Remote Desktop licensing mode is not configured?

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Cayenne

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Ken Carter

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May 30, 2017 at 14:14 UTC

Just installing the CALs is not enough. You need to specify in Server Manager what mode you are using: Device CALs or User CALs. Start RD Session Host Configuration and select the mode you want to use [User- or Device-based CALs].

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Mace

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Da_Schmoo

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May 30, 2017 at 14:19 UTC

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Server Manager, RDS, Edit Deployment properties - do you have your licensing server and mode defined here?

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Serrano

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James8090 May 30, 2017 at 14:27 UTC

Yes it's there. It does have the server listed before and after domain promotion it appears but not sure why that would matter.

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Mace

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Da_Schmoo

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May 30, 2017 at 14:30 UTC

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I'd remove the entry for the non-domain joined licensing server.

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Serrano

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Best Answer

James8090 May 30, 2017 at 14:36 UTC

My thoughts as well, can't hurt.

Also found this:

//www.tbngconsulting.com/blog/bid/404182/Licensing-mode-for-the-Remote-Desktop-Session-Host-is...

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Mace

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Da_Schmoo

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May 30, 2017 at 14:40 UTC

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You mentioned "before and after" domain promotion. I can see issues arising if you joined the server to the domain after installing the RDS Role. In a workgroup setup, only per device licenses are valid, there are hoops you need to jump through to get things working and you lose some features. I can envision weirdness if this is the case.

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Serrano

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James8090 May 30, 2017 at 14:50 UTC

Da_Schmoo wrote:

You mentioned "before and after" domain promotion. I can see issues arising if you joined the server to the domain after installing the RDS Role. In a workgroup setup, only per device licenses are valid, there are hoops you need to jump through to get things working and you lose some features. I can envision weirdness if this is the case.

Single server environment, Essentials. I only said that as that is the only reason I can think of that would have both the pre and post domain names being listed.

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Mace

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Da_Schmoo

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May 30, 2017 at 14:53 UTC

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Essentials? My understanding is Essentials only supports the RDGateway role which it installs by default and not the full RDS Services like Session Hosts, etc.

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Serrano

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James8090 May 30, 2017 at 19:47 UTC

Server 2012r2 with Essentials Role Installed.

Not what I was informed when licensing this server.As the server is Server 2012r2 anyoneusing RD Gateway directly needs a CAL. As this server is Server 2012R2 with the Essentials Role installed the RDS CALS were required for any remote access:

Finally, it is important to note that turning on the Essentials Experience role does not change the licensing terms for the edition that you purchased in any way. The most common question is around using the Remote Web Access feature of the Essentials Experience role. Because this feature makes use of the Remote Desktop Gateway role service of Remote Desktop Services [RDS], an RDS client access license [CAL] is required for each user who is using this feature with the Standard and Datacenter editions. However, for the Essentials edition, as with previous versions, the use of Remote Web Access does not require an RDS CAL. For more information, see this Licensing Brief.

//blogs.technet.microsoft.com/sbs/2013/09/03/understanding-licensing-for-windows-server-2012-r2-essentials-and-the-windows-server-essentials-experience-role/

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Mace

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Da_Schmoo

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May 30, 2017 at 19:52 UTC

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Having the Essentials "role" installed doesn't change the licensing. Anyone using any RDS feature - Remote Host, RemoteApps, RDGateway, requires an RDS and a Server CAL.

The Server Essentials product itself doesn't require any additional licensing but that's the Essentials SKU, not Standard with the Essentials "role".

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Serrano

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James8090 May 31, 2017 at 20:08 UTC

So nobody has any answers?

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Pure Capsaicin

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DragonsRule

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May 31, 2017 at 20:14 UTC

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So you did install the RDS role before joining the domain?

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Serrano

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James8090 May 31, 2017 at 20:16 UTC

GrammarPolice wrote:

So you did install the RDS role before joining the domain?

Couldn't say but considering it listed the non-domain server name I would think so.

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Pure Capsaicin

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DragonsRule

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May 31, 2017 at 20:17 UTC

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Personally, I agree with Da_Schmoo. That probably messed things up. I would fully remove all the RDS related roles and start over.

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Serrano

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James8090 Jun 13, 2017 at 19:42 UTC

No best answer. Fixed.

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Jalapeno

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Wood-E May 11, 2018 at 21:54 UTC

James8090 wrote:

My thoughts as well, can't hurt.

Also found this:

//www.tbngconsulting.com/blog/bid/404182/Licensing-mode-for-the-Remote-Desktop-Session-Host-is....

This worked perfectly for me. Thanks!

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REFERENCES:
How to Fix Remote Desktop Licensing Mode is Not Configured
Set-RDLicenseConfiguration

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How To Fix The Remote Desktop Licensing Mode Is Not Configured Error

If you open the Remote Desktop Licensing Diagnoser, you shouldn’t see anymore errors regarding your licenses.


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In this article

This article help you troubleshoot the "No licenses available" error in a deployment that includes an Remote Desktop Session Host [RDSH] server and a Remote Desktop Licensing server.

Applies to: Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012

Server 2019 Remote Desktop Licensing mode is not configured?

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