Brand: Select model: Toshiba e-Studio 355 Trouble Error Codes ListService manual Download the full PDF version of service manual.CodeDescriptionPaper exit jamE010Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor.E020Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor.Other paper jamE030Power-ON jam: The paper is remaining on the paper transport path when power is turned ON.E061Incorrect paper size setting for upper drawer: The size of paper in the 1st drawer differs from size setting of the equipment.E062Incorrect paper size setting for lower drawer: The size of paper in the 2nd drawer differs from size setting of the equipment.E063Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer differs from size setting of the equipment.E064Incorrect paper size setting for PFP lower drawer: The size of paper in the 4th drawer differs from size setting of the equipment.E065Incorrect paper size setting for bypass tray: The size of paper in the bypass tray differs from size setting of the equipmentE090HDD abnormality causes jam: Image data to be printed cannot be prepared.Paper misfeedingE110ADU misfeeding [Paper not reaching the registration sensor]: The paper which has passed through ADU does not reach the registration sensor during duplex printingE120Bypass misfeeding [Paper not reaching the 1st transport sensor]: The paper fed from the bypass tray does not reach the 1st transport sensorE130Upper drawer misfeeding [Paper not reaching the 1st transport sensor]: The paper fed from the upper drawer does not reach the 1st transport sensor.E140Lower drawer misfeeding [Paper not reaching the 2nd transport sensor]: The paper fed from the lower drawer does not reach the 2nd transport sensor.E150PFP upper drawer misfeeding [Paper not reaching the PFP upper drawer feed sensor]: The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor.E160PFP lower drawer misfeeding [Paper not reaching the PFP lower drawer feed sensor]: The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed sensoE190LCF misfeeding [Paper not reaching the LCF feed sensor]: The paper fed from the LCF does not reach the LCF feed sensor.Paper transport jamE200Upper drawer transport jam [Paper not reaching the registration sensor]: The paper does not reach the registration sensor after it has passed the 1st transport sensor.E210Lower drawer transport jam [Paper not reaching the registration sensor]: The paper does not reach the registration sensor after it has passed the 1st transport sensorE220Lower drawer transport jam [Paper not reaching the 1st transport sensor]: The paper does not reach the 1st transport sensor after it has passed the lower drawer feed sensor.E270Bypass transport jam [paper not reaching the registration sensor]: The paper does not reach the registration sensor after it has passed the 1st transport sensor.E280ADU transport jam [paper not reaching the registration sensor]: The paper which has passed through ADU and the 1st transport sensor does not reach the registration sensor during duplex printingE300PFP upper drawer transport jam [Paper not reaching the registration sensor]: The paper does not reach the registration sensor after it has passed the 1s
t transport sensor.E310PFP upper drawer transport jam [Paper not reaching the 1st transport sensor]: The paper does not reach the 1st transport sensor after it has passed the 2nd transport sensor.E320PFP upper drawer transport jam [Paper not reaching the 2nd transport sensor]: The paper does not reach the 2nd transport sensor after it has passed the PFP upper drawer feed sensor.E330PFP lower drawer transport jam [Paper not reaching the registration sensor]: The paper does not reach the registration sensor after it has passed the 1st transport sensor.E340PFP lower drawer transport jam [Paper not reaching the 1st transport sensor]: The paper does not reach the 1st transport sensor after it has passed the PFP lower drawer feed sensor.E350PFP lower drawer transport jam [Paper not reaching the 2nd transport sensor]: The paper does not reach the 2nd transport sensor after it has passed the PFP upper drawer feed sensor.E360PFP lower drawer transport jam [Paper not reaching the PFP upper drawer feed sensor]: The paper does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor.E3C0LCF transport jam [Paper not reaching the registration sensor]: The paper does not reach the registration sensor after it has passed the 1st transport sensor.E3D0LCF transport jam [Paper not reaching the 1st transport sensor]: The paper does not reach the 1st transport sensor after it has passed the 2nd transport sensor.E3E0LCF transport jam [Paper not reaching the 2nd transport sensor]: The paper does not reach the 2nd transport sensor after it has passed the LCF feed sensor.Cover open jamE410Front cover open jam: The front cover has opened during printing.E420PFP side cover open jam: The PFP side cover has opened during printing.E430ADU open jam: The ADU has opened during printingE440Feed cover open jam: The feed cover has opened during printing.E450LCF side cover open jam: The LCF side cover has opened during printing.E480Bridge unit open jam: The bridge unit has opened during printing.E490Job separator cover open jam: The job separator cover has opened during printing.E491Offset tray cover open jam: The offset tray cover has opened during printing.Paper transport jam [ADU section]E510Jam not reaching the ADU entrance sensor: The paper does not reach the ADU entrance sensor after it is switchbacked in the exit section.E520Stop jam in the ADU: The paper does not reach the ADU exit sensor after it has passed the ADU entrance sensor.Other paper jamE550Paper remaining jam on the transport path: The paper is remaining on the transport path when printing is finished [caused by a multiple paper feeding].E570Jam not reaching the reverse sensor: The paper which has passed the exit sensor does not reach the reverse sensorE580Stop jam at the reverse sensor: The trailing edge of the paper does not pass the reverse sensor after its leading edge has reached this sensorRADF jamE712Jam not reaching the registration sensor: The original fed from the original feeding tray does not reach the registration sensor.E714Feed signal reception jam: The feed signal is received even no original exists on the original feeding tray.E721Jam not reaching the read sensor: The original does not reach the read sensor after it has passed the registration sensor [when scanning obverse side] or the reverse sensor [when scanning reverse side].E722Jam not reaching the exit sensor [during scanning]: The original which p
assed the read sensor does not reach the exit sensor when it is transported from the scanning section to exit section.E724Stop jam at the registration sensor: The trailing edge of the original does not pass the registration sensor after its leading edge has reached this sensor.E725Stop jam at the read sensor: The trailing edge of the original does not pass the read sensor after its leading edge has reached this sensor.E731Stop jam at the exit sensor: The trailing edge of the original does not pass the exit sensor after its leading edge has reached this sensor.E860RADF jam access cover open: The RADF jam access cover has opened during RADF operation.E870RADF open jam: RADF has opened during RADF operation.E871Cover open jam in the read ready status: Jam caused by opening of the RADF jam access cover or front cover while the RADF is waiting for the scanning start signal from the equipment.Finisher jam [Bridge unit]E910Jam at the bridge unit transport sensor-1: The paper does not reach the bridge unit transport sensor-1 after it has passed the exit sensor.E920Stop jam at the bridge unit transport sensor-1: The trailing edge of the paper does not pass the bridge unit transport sensor-1 after its leading edge has reached the sensor.E930Jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-1.E940Stop jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-2.Job separator jamE950Jam not reaching the job separator transport sensor: The paper has passed through the exit sensor does not reach the job separator transport sensor.E951Stop jam at the job separator transport sensor: The trailing edge of the paper does not pass the job separator transport sensorOffset tray jamE960Jam not reaching the offset tray transport sensor: The paper has passed through the exit sensor does not reach the offset tray transport sensor.E961Stop jam at the offset tray transport sensor: The trailing edge of the paper does not pass the offset tray transport sensor.Finisher jamE9F0Punching jam: Punching is not performed properly. [MJ-1025 [When MJ-6005 is installed]] Punching jam: Punching is not performed properly. [MJ-1024 [when MJ-6004 is installed]] [MJ-1101 [when MJ-6101 is installed]]EA10Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor. Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor. [MJ-1024/1031/1101]EA20Paper transport stop jam: The paper does not pass through the inlet sensor. [MJ-1025/MJ-1031] Paper transport stop jam: The paper has passed through the inlet sensor but does not reach or pass the feed path sensor or processing tray sensor. [MJ-1024] Paper transport delay jam: The paper which has passed through the inlet sensor does not reach the transport sensor. [MJ- 1101EA21Paper size error jam: Paper does not reach the sensor because the paper is shorter than spec.EA22Paper transport jam [Finisher paper punching edge detection sensor]EA23Paper transport jam [exit sensor]EA24Paper transport jam [between entrance and exit sensors]EA25Paper transport jam [after paper stack exit]EA26Paper transport jam [stop command request]EA27Paper transport jam [paper not inserted]EA28Paper transport jam [assisting arm operation delay]EA29Paper transport jam [stack transport delay]EA30Power-ON jam: Paper exists at the inlet sensor when power is turned ON.