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The ‘Operation could not be completed’ error in Windows is related to installed printers over a network. Many times users think that to resolve this error they will have to troubleshoot the printer settings on the computer where it’s installed. However, the actual solution can be simpler than this. In this guide, you will learn how to fix “Operation could not be completed [Error 0x00000771]” error when using a shared printer on a Windows computer.
The Solution
As this error shows the ‘0x00000771’ code in the Hexadecimal format it’s difficult to determine the real cause behind this error. However, the message in the box suggests to recheck the printer name and verify its connection over the network. Usually, the Hexadecimal error codes display messages which doesn’t tell you the actual problem behind that error. This is true with this error as well. If you are experiencing this error on a shared printer, then the cause could be an improperly functioning printer spooler.
To solve the Error 0x00000771 on your computer you should follow the steps given below:
- Press ‘Windows’ + ‘R’ keys together, then in the Run dialog box type ‘network address of the printer’ and click on the ‘OK’ button.
- Double click the printer icon in the window.
- If you see the error shown in the image below, then follow the steps given below to solve this error.
- Right click the ‘This PC’ icon on the desktop and select ‘Manage’ from the menu options.
- In the Computer Management window, click to expand ‘Services and Applications’ and choose ‘Services’ option.
- In the list of Services, locate and right click ‘Print Spooler’ service and choose ‘Restart’ from the menu options.
- Wait for the Windows to restart the Print Spooler service.
- Click on the ‘Close’ button to close the Computer Management window.
- Press ‘Windows’ + ‘R’ keys together, then in the Run dialog box type the ‘network address of the printer’ and click on the ‘OK’ button.
- Double click the printer icon in the window.
- Now, the printer queue window will open.
That’s it, you have successfully fixed “Operation could not be completed [Error 0x00000771]” error when using a shared printer on a Windows computer.
The solution for how to fix “Operation could not be completed [Error 0x00000771]” error when using shared printer given above may seem simple, but it successfully solves the problem in most cases.
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Hello, my printer is detecting an error “Operation could not be completed [error 0x00000771].” Is there anything that can be done about it since I can't use my printer properly because of this? I am using Windows 10.
Solved Answer
Printers are standalone computer peripherals that can be useful to people and businesses in many ways. Office environments especially still use a lot of paperwork, and without printers doing so would be impossible. Unfortunately, just like any other components, printers can break, print poorly, or return errors under various circumstances – Operation could not be completed [error 0x00000771] is a case of the latter.
In most cases, users experience the error when attempting to connect a printer to the computer or the network. The issue has been around for several years now and affects all types of printers [USB, WiFi, shared connections], and it seems like the brand of the device has not affected it in any way.
Users might receive the error when they attempt to print for the first time after purchasing the product, or the error simply can start occurring abruptly. Once this happens, people are faced with the following error message:
Operation could not be completed [error 0x00000771] The specified printer has been deleted
It goes without saying that many users are rather confused with this message, as it claims that the printer has been deleted. It does not explain why or what is meant to be done in order to fix the 0x00000771 error effectively. This is not new, however, as people already had to deal with errors that do not provide much information either – 0x00000520, 0x0000050, or 0x0000011b are just a few examples of this.
So, what is the reason for this issue, and how to get rid of it? One of the main reasons for the error is insufficient permission within configuration settings. Likewise, some services related to printing might also be causing it.
Before you proceed with the manual solutions below, we strongly recommend you run a scan with the FortectMac Washing Machine X9 repair tool that can automatically fix underlying Windows issues such as system file corruption, registry errors, missing DLLs, etc.
Fix 1. Run the troubleshooter
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The first thing you should try is to run a troubleshooter. These built-in helpers are very easy to use and they can sometimes automatically solve the occurring problems.
- Type in Troubleshoot in Windows search and hit Enter
- Go to Additional Troubleshooters
- Select Printer and click Run the troubleshooter
- Wait till the scan is finished and then apply the suggested fixes
- Restart your PC and see if the problem is gone.
Fix 2. Set Print Pooler service to automatic startup or restart it
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You should ensure that the Pint Pooler service is running properly. First, try to restart the service:
- Type in Services in Windows search and press Enter
- Scroll down until your find Print Spooler entry
- Right-click it and select Restart.
If the service is not running and/or is set to manual, proceed with the following:
- Fin Print Spooler entry in the service list and double-click it
- Under Startup type, select Automatic in the drop-down menu
- Click Start, Apply, and OK.
Fix 3. Give full control to the relevant registry key
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- Type in regedit in Windows search and hit Enter
- When User Account Control shows up, click Yes
- Navigate to the following location:
HKEY_CURRENT_USER\\Software\\Microsoft\\Windows NT\\CurrentVersion Locate Windows entry, right-click and select Permissions… Here, select the group that you belong to – it can be Administrators or your username, or a group name Under permissions, mark the Full Control option
Click Apply and OK, then close the Registry Editor.
Fix 4. Uninstall the latest Windows update
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Windows updates can sometimes result in printers malfunctioning. Thus, if the 0x00000771 error started showing up after you updated Windows, you should temporarily uninstall the latest update and pause automatic updates:
Note: if you have not updated Windows recently and the problem did not occur after that, you should apply the latest Windows updates instead.
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