What would you do if you notice that an employee is consistently underperforming at their job Mcq?
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In a company, you are likely to encounter two kinds of employees – those who perform well and those whose performance is not up to the standards. The percentage of underperforming employees may be less, but that doesn’t mean you should overlook the problem! An underperforming employee can have a profound effect on the rest of the workforce as other employees tend to be coerced to pick up the slack. Therefore, it’s important to identify underperforming employees and make an effort to manage them before it’s too late. Identifying Underperforming EmployeesSome visible trends that can reveal low employee performance are as follows:
After identifying performance problems, come up with a plan of action by understanding the causes and taking the right measures. At times, the reason for poor performance could be the fact that the employee is unclear about the company’s expectations or needs more training. Here are some steps you can take to tackle underperformance issues: 1. Consistent FeedbackFor some employees, initiating a conversation and providing feedback on their performance may open up opportunities to improve. According to a survey done by Clutch’s HR Employee Feedback Survey, 68% of employees who receive accurate and consistent feedback feel fulfilled in their jobs and perform well. This could also be used as a time to have an open discussion by inviting the employee to also share their opinions on what can be done to improve their performance. 2. Personalised TrainingIf underperformance is pinned at an individual level, the best option is to undertake personalised training and then track the changes to monitor if the performance has improved. Today, most employees lack soft skills (communication and presentation) which can strongly undermine their performance. Understand the root cause that is a bottleneck in the candidate’s performance and then provide them with the necessary training resources to equip themselves. 3. Explain Expectations and Acknowledge their ContributionCommunicate the goals and objectives of the project to get them on board towards working for a common mission. This will enable them to understand where they fit in the bigger picture and how their contribution affects the business as a whole. When you provide a holistic understanding of the organisation, it will in turn boost employee engagement and delineate clearly the expectations. 4. Set Performance Goals TogetherTactics like SMART – Specific, Measurable, Achievable, Relevant, Time-framed performance indicators will help to set clear performance targets. You can collaborate with the employees to set their own performance goals. This will involve the employees in the process and also win their commitment towards the performance goals rather than simply dictating them the standard performance goals. 5. Time it RightAvoid emotional confrontation in the heat of the moment and don’t subject the employee to outright criticism. Instead, give him/her some time to cool off and then schedule a one-on-one meeting with them. Listen to the employee’s stance and communicate your expectations to understand what might have gone wrong. It’s important that you collect your thoughts and approach the topic without any arguments, threatening behaviour or accusatory tone. 6. External FactorsAbrupt underperformance that has surfaced suddenly could be the result of external factors like personal issues, stress or mental wellbeing of the employee. It could be a temporary issue like the passing away of a loved one, new child, relationship problems, health issues, etc. Therefore, understand if any external factors are hampering the performance of the employee and then address the same by taking prudent measures to resolve their temporary issues. 7. Follow UpOnce you have a one-on-one performance discussion with the employee, it is not the end of the story. Follow up consistently to determine if the agreed performance goals and targets are accomplished and regularly monitor the progress. If they have completed a milestone, appreciate them and acknowledge their progress. This will show that you are interested in the work of your employees and your due diligence will significantly boost employee morale and performance in turn. 8. Effective Onboarding ProcessOn-boarding employees the right way goes a long way to better engage employees in their work and affect their performance going forward. Most companies owing to restraints on resources are forced to shortcut this process and the employees are no longer clear on their expectations for the new role. Investing in quality induction will aid learning and decrease employee turnover over time and save costs. This will result in a win-win situation for everyone. 9. Create Challenging OpportunitiesSome roles can be too dull and monotonous, once the employee has exhausted their capabilities at all the aspects of the job. This can easily take a hit on the performance of the employees as they are no longer motivated to do their work. Get the performance back on track by providing them with innovative opportunities that help them think outside the box and assign them new initiatives to further engage them in their role. 10. Provide Incentives for PerformanceIf no incentives are in place to reward the performance of the employee, then performance levels are sure to go down gradually or employees will simply leave in search of a more rewarding company. Incentives don’t always have to be a costly affair. A simple recognition and appreciation programme can go a long way to keep your employees motivated. Ask yourself questions like what you can do to support employees better and how employees envision their career to grow in the next 12 months to come up with creative incentives to reward the performance of your employees. Deal with Underperformance PromptlyAs a leader, it’s important that you deal with an underperforming employee promptly. Otherwise, it will set a wrong precedent and create a ripple effect of negativity on the team and the rest of the employees. And, finally, if you have exhausted every effort to try to bring back the performance on the track, it may be time to let go. Don’t hesitate. Make sure you have a proper plan to deal with underperforming employees effectively! What would you do if you notice that an employee is consistently underperforming at their job?12 ways to help an underperforming employee. Take action as soon as you notice underperformance. ... . Send out a training survey. ... . Meet with the underperforming employee. ... . Establish the cause of underperformance. ... . Establish long-term goals. ... . Schedule regular meetings to provide feedback. ... . Encourage continuous learning.. How do you deal when you're underperforming?If this happens to you, consider the following tips on how to proceed or handle the situation when you might receive a poor performance review.. Mentally prepare yourself before the conversation. ... . Take an honest look in the mirror. ... . Think before you react. ... . Ask your boss for a performance improvement plan.. Can you successfully deal with underperforming employees?Active listening. This is one of the simplest ways to deal with underperforming employees. Listen attentively to the issues they face, ask questions and then work with them to provide the support and knowledge to help them succeed. Also ask yourself what more you can do to support them achieve their goals.
How do you deal with a non performing employee?Key Takeaways. Be supportive while sharing your feedback.. Communicate to identify any underlying issues causing problems.. If the problem isn't work-related but impacts performance on the job, suggest ways they can get help.. Set goals, up skill or change the job profile to help employees re-engage.. |